Returns & Exchanges

At Fièra Cosmetics, we stand behind our products with a 30-day money-back guarantee to ensure you are completely satisfied with your beauty routine. If a product isn't the perfect fit for your skin, we make the return and exchange process simple and hassle-free.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer support team via email or our online portal within 30 days of receiving your order to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring the RMA number is clearly marked on the outside of the box to help us process your request faster.

• 3.
  Ship the Items

  Send your package back to our fulfillment center using a trackable shipping method; please keep your tracking number until the return is fully processed.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will issue a full refund to your original payment method, which typically appears in your account within 5-10 business days.